Ingegneria Gestionale | TECNOLOGIE DELL'INFORMAZIONE PER L'IMPRESA

cod. 0622600028

TECNOLOGIE DELL'INFORMAZIONE PER L'IMPRESA

	0622600028
	DIPARTIMENTO DI INGEGNERIA INDUSTRIALE
	EQF7
	MANAGEMENT ENGINEERING
	2017/2018

PERCORSO COMUNE

	YEAR OF COURSE 2
	YEAR OF DIDACTIC SYSTEM 2016
	SECONDO SEMESTRE

TEACHING UNITS

	SSD	CFU	HOURS	ACTIVITY	TYPE OF ACTIVITY
	ING-INF/05	6	60	LESSONS	OPTIONAL SUBJECTS

	Objectives
	The course aims to provide a global overview of the potential use of IT technologies by companies and organizations, in order to achieve operational and decision-making efficiency objectives, providing students with a comprehensive overview of methodological and design tools.

	Prerequisites
	Successful achievement of all objectives requires knowledge of computer programming basics.

	Contents
	The course consists of 60 hours (6 ECTS) divided into theretical lessons, classroom exercises and laboratory exercises. The main arguments addressed in the course are: - Information System Model: technological model, functional model and organizational model. General architectures of Information Systems and related ICT infrastructures. - Information Infrastructures and Platforms for Information Systems. Infrastructure components. Hardware and software platforms. - Internal relations support tools Instruments for supporting internal relations: telecommunications and business networks. Wireless networks. Intranet. Cloud Computing. - External relations support tools: Internet, Extranet and Web 2.0 - Decisions Supporting Tools: Database and Datawarehouse. - Corporate Information Systems. Software Platforms for Integrated Management Systems. ERP systems. - Web Information Systems. e-business solutions. Contact center architecture. - Directional Information System. Organizational flow of the directional process. Decision - Support Systems and Business Intelligence Systems. - Definition of ICT strategies and selection of software platforms. - Cost-benefit analysis of ICT investments.

The course consists of 60 hours (6 ECTS) divided into theretical lessons, classroom exercises and laboratory exercises.
The main arguments addressed in the course are:

- Information System Model: technological model, functional model and organizational model. General architectures of Information Systems and related ICT infrastructures.
- Information Infrastructures and Platforms for Information Systems. Infrastructure components. Hardware and software platforms.
- Internal relations support tools Instruments for supporting internal relations: telecommunications and business networks. Wireless networks. Intranet. Cloud Computing.
- External relations support tools: Internet, Extranet and Web 2.0
- Decisions Supporting Tools: Database and Datawarehouse.
- Corporate Information Systems. Software Platforms for Integrated Management Systems. ERP systems.
- Web Information Systems. e-business solutions. Contact center architecture.
- Directional Information System. Organizational flow of the directional process. Decision - Support Systems and Business Intelligence Systems.
- Definition of ICT strategies and selection of software platforms.
- Cost-benefit analysis of ICT investments.

	Teaching Methods
	Teaching includes theoretical lessons, classroom exercises and laboratory exercises with computer.

	Verification of learning
	The successful achievement of course objectives will be assessed through an evaluation exam (30 is the maximum mark). Verification involves a written and an oral test. The written test consists in solving a problem of the same type as those solved during the exercise hours. In order to pass the exam, the student must demonstrate to understand and know how to apply the main concepts outlined in the course. The mark, with a maximum value of 30 and possible laude, will depend on the maturity gained on the course topics, also taking into account the quality of the written and oral presentation and the judgment autonomy. The oral test consists in a discussion on the topics addressed in the course. The final mark comes from the joint analysis of the two tests.

Verification of learning

The successful achievement of course objectives will be assessed through an evaluation exam (30 is the maximum mark). Verification involves a written and an oral test. The written test consists in solving a problem of the same type as those solved during the exercise hours. In order to pass the exam, the student must demonstrate to understand and know how to apply the main concepts outlined in the course. The mark, with a maximum value of 30 and possible laude, will depend on the maturity gained on the course topics, also taking into account the quality of the written and oral presentation and the judgment autonomy.
The oral test consists in a discussion on the topics addressed in the course. The final mark comes from the joint analysis of the two tests.

	Texts
	G. Bracchi, C. Francalanci, G. Motta, Sistemi Informativi d'Impresa, Editore: McGraw-Hill Companies, Milano, Anno edizione: 2010, ISBN: 978883866328-4 K.C. Laudon, J.P. Laudon, Management Information Systems, Global Edition, 13th Ed., Editore: Pearson Prentice Hall, Anno edizione: 2014, ISBN: 978-0-273-78997-0

BETA VERSION Data source ESSE3 [Ultima Sincronizzazione: 2019-05-14]